Refund policy

At Kunzite, quality and customer satisfaction are our top priorities. Please review our policy before placing your order:

  • All purchases are final. We do not offer refunds or product exchanges.
  • Size exchanges only are accepted within 3 days of receiving your order, subject to stock availability. The item must be unused, unworn, and in its original condition with all tags attached.
  • We offer store credit (gift cards) only if an item is received damaged or has a manufacturing defect.
    Any damaged or defective item must be reported within 24–48 hours of receiving your order, along with clear photos.
  • If a product does not pass our quality inspection before dispatch, we reserve the right to cancel the order and will notify you promptly.

Thank you for shopping with Kunzite. We appreciate your trust and are committed to providing you with the best shopping experience.